Background
A Business Management System only works when top management commits and integrates quality and business processes to achieve success.
The new version of ISO 9001:2015 includes requirements that need to be understood by directors, executives, board members, key stakeholders and other top management. Failure to learn these new requirements can result in non-conformances, increases costs and a less effective management system which could affect bottom line profits.
This 1 day course educates top management of the leadership requirements of ISO 9001:2015 and prepares them to lead their organization and add value through a meaningful and successful ISO management system.
Learning Objectives
- Understand ISO 9001:2015 top management responsibilities.
- Become proficient at leading key processes and activities.
- Be able to demonstrate the new required behaviors of top management.
- Be capable of leading your organization to a meaningful and successful ISO management system.
Who Should Attend
- Executive Management – President, Vice Presidents, Directors, Board Members, Top Management
- Quality Management System Leaders / Managers
- Supervisors, Management Representatives
- Quality Management System Specialists – Auditors, Project Leaders, Implementation Leaders
- Those who want to improve strategic decision making around certification