• Those who will be involved in conducting 1st, 2nd and / or 3rd party audits
• Those who wish to register with the CQI and IRCA Certified training auditor registration scheme.
• Those who are an IRCA registered auditor seeking re-registration to IRCA’s ISO 9001:2015 auditor certification scheme.
• Internal quality auditors who are looking to enhance their quality auditing knowledge and skills, and those looking to achieve formal recognition for the skills and knowledge they possess.
• All existing internal and external auditors that wish to be able to audit an organisation’s QMS to ISO 9001:2015
• Managers who will be responsible for audit teams
• Quality managers, process owners and anyone that needs to understand the ISO 9001:2015 audit process.
• Anyone involved in the implementation or transition of ISO 9001:2015.
• A quality management systems auditor wanting to learn about ISO 9001:2015 and how the revisions to this standard affect you.
• A quality management systems auditor working for an organisation that is certified to ISO 9001 and is transitioning to the 2015 revision of the standard.
• Any serious quality practitioner, particularly those with a responsibility to design, implement and manage an audit programme for internal audits, supplier audits and other external audits from customers and/or certification bodies.

Those attending this course are expected to have knowledge of the following:

• Process approach based Quality Management Systems
• The Plan, Do, Check, Act (PDCA) cycle
• Quality management principles and concepts
• The relationship between quality management and customer satisfaction
• The structure, content and requirements of ISO 9001 and its commonly used quality management terms and definitions
• The fundamental concepts of a quality management system and the seven quality management principles of ISO 9000

This knowledge can be gained through:

• Attending a CQI and IRCA certified training ISO 9001 Foundation course or recognised equivalent
• Previous experience and existing knowledge
• Self education

As well as a good knowledge of ISO 9001:2015 and the key principles of a QMS, it would help if you have attended an internal or lead auditor course or have experience with conducting internal or supplier audits.

Key topics include:

• Introduction to Auditing
• Management System Standards (ISO 9001 Series)
• Audit Planning and Preparation
• Principles of Business Process Management
• Business Management Systems
• Managing the Audit Programme
• Performing an audit
• Audit Reporting and Follow Up

Attendees will receive a detailed understanding of:

• Types of audit
• Audit objectives
• Audit scope and criteria
• Audit responsibilities
• Interviewing skills
• The audit process
• Preparation and planning
• The opening meeting
• Checklist development
• Document review
• Conducting and leading on-site audit activities
• The closing meeting
• Reporting audit findings
• How Annex SL, the high level management system framework, forms the basis for all new and revised ISO standards and the implications of this from an audit perspective
• The requirements for understanding the organisation and its context and how they may be audited
• The new and enhanced requirements for leadership and how they may be audited
• The requirements for determining and addressing risks and opportunities and how they may be audited
• The enhanced requirements concerning the process approach and how they may be audited
• How to adapt your auditing technique to accommodate the new and amended requirements in ISO 9001:2015.

Through a series of workshops and role plays, delegates are exposed to a wide variety of situations to enable them to apply and practice their skills in every phase of the audit process, from Opening Meeting to Final Report. One central case study builds throughout the course to demonstrate how both customer and supplier objectives can be achieved and the course concludes with an examination on the final day. This training course applies equally to service and manufacturing sectors.

The International Register of Certificated Auditors (IRCA) Authenticated

• Detailed course notes
• IRCA authenticated training course certificate
• Lunch and refreshments

We can offer discounts for corporate clients. Please contact us for a quotation.