ISO 9001:2015 Internal Audit Training

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Gain the confidence, skills and knowledge to conduct a full audit of an organization’s Quality Management System (QMS) to ISO 9001:2015

BOOK YOUR TRAINING TODAY

    We come to you!
    In-company courses can be arranged at your place of work and are extremely cost-effective on a ‘cost-per-attendee’ basis. LMR can tailor this course around your requirements.
    3 simple steps to get started:
    1. Tell us your requirements
      (How many people, your location and any specific requests).
    2. We will contact you with our proposal and price
    3. Confirm the booking.

    Email: training@lmrglobal.co.uk

    Tel: +44 (0)333 987 5180

      This course is currently available at:
      Waterton Training Centre
      Waterton Industrial Estate, Bridgend, CF31 3WT
      3 simple steps to get started:
      1. Tell us your requirements
        (How many people and any specific requests)
      2. We will contact you with our proposal and price.
      3. Confirm the booking.

      Email: training@lmrglobal.co.uk

      Tel: +44 (0)333 987 5180

      IN-HOUSE (At Your Organisation)

        We come to you!
        In-company courses can be arranged at your place of work and are extremely cost-effective on a ‘cost-per-attendee’ basis. LMR can tailor this course around your requirements.
        3 simple steps to get started:
        1. Tell us your requirements
          (How many people, your location and any specific requests).
        2. We will contact you with our proposal and price
        3. Confirm the booking.

        Email: training@lmrglobal.co.uk

        Tel: +44 (0)333 987 5180

        CLASSROOM TRAINING (At One of Our Venues)

          This course is currently available at:
          Waterton Training Centre
          Waterton Industrial Estate, Bridgend, CF31 3WT
          3 simple steps to get started:
          1. Tell us your requirements
            (How many people and any specific requests)
          2. We will contact you with our proposal and price.
          3. Confirm the booking.

          Email: training@lmrglobal.co.uk

          Tel: +44 (0)333 987 5180

          KEY FEATURES

          DURATION

          2 DAY

          CERTIFICATION

          Certificate of Completion

          COST

          From

          Price On Application

          VENUE

          IN-HOUSE or TRAINING CENTRE

          COURSE OVERVIEW

          Auditing a Quality Management System is a prime mechanism for identifying and developing improvement opportunities. The latest edition of the global standard for quality management systems is ISO 9001:2015. LMR can provide training courses to help you understand the requirements of the standard, and ensure that your QMS remains complaint and continually adds value to your business.

          During this highly practical and interactive 2 day course you will be guided step-by-step through the entire audit process from the initial stage through to completion and reporting. You will Learn the key principles and practices of conducting an effective QMS audit in line with ISO 9001:2015 and ISO 19011 “Guidelines for auditing management systems”.

          *This course can be tailored to your requirements and delivered ‘in-house’ at your premises or in one of our well equipped training venues.

          WHO SHOULD ATTEND

          • Those who will be involved in conducting 1st, 2nd and / or 3rd party audits
          • Internal quality auditors who are looking to enhance their quality auditing knowledge and skills, and those looking to achieve formal recognition for the skills and knowledge they possess.
          • All existing internal and external auditors that wish to be able to audit an organisation’s QMS to ISO 9001:2015
          • Managers who will be responsible for audit teams
          • Quality managers, process owners and anyone that needs to understand the ISO 9001:2015 audit process.
          • Anyone involved in the implementation or transition of ISO 9001:2015.
          • A quality management systems auditor wanting to learn about ISO 9001:2015 and how the revisions to this standard affect you.
          • A quality management systems auditor working for an organisation that is certified to ISO 9001 and is transitioning to the 2015 revision of the standard.
          • Any serious quality practitioner, particularly those with a responsibility to design, implement and manage an audit programme for internal audits, supplier audits and other external audits from customers and/or certification bodies.

          PREREQUISITES

          Those attending this course are expected to have knowledge of the following:

          • Process approach based Quality Management Systems
          • The Plan, Do, Check, Act (PDCA) cycle
          • Quality management principles and concepts
          • The relationship between quality management and customer satisfaction
          • The structure, content and requirements of ISO 9001 and its commonly used quality management terms and definitions
          • The fundamental concepts of a quality management system and the seven quality management principles of ISO 9000

          This knowledge can be gained through:

          • Attending a ISO 9001:2015 Foundation course
          • Previous experience and existing knowledge
          • Self education

          LEARNING OUTCOMES

          Key topics include:

          • Introduction to Auditing
          • Management System Standards (ISO 9001 Series)
          • Audit Planning and Preparation
          • Principles of Business Process Management
          • Business Management Systems
          • Managing the Audit Programme
          • Performing an audit
          • Audit Reporting and Follow Up

          Attendees will receive a detailed understanding of:

          • Types of audit
          • Audit objectives
          • Audit scope and criteria
          • Audit responsibilities
          • Interviewing skills
          • The audit process
          • Preparation and planning
          • The opening meeting
          • Checklist development
          • Document review
          • Conducting and leading on-site audit activities
          • The closing meeting
          • Reporting audit findings
          • How Annex SL, the high level management system framework, forms the basis for all new and revised ISO standards and the implications of this from an audit perspective
          • The requirements for understanding the organisation and its context and how they may be audited
          • The new and enhanced requirements for leadership and how they may be audited
          • The requirements for determining and addressing risks and opportunities and how they may be audited
          • The enhanced requirements concerning the process approach and how they may be audited
          • How to adapt your auditing technique to accommodate the new and amended requirements in ISO 9001:2015.

          Through a series of workshops and role plays, delegates are exposed to a wide variety of situations to enable them to apply and practice their skills in every phase of the audit process, from Opening Meeting to Final Report. One central case study builds throughout the course to demonstrate how both customer and supplier objectives can be achieved and the course concludes with an examination on the final day. This training course applies equally to service and manufacturing sectors.

          KEY TAKEAWAYS AND BENEFITS

          By the end of this ISO 9001:2015 Internal Auditor training course delegates will be able to demonstrate achievement of the course learning objectives, which are to:

          • Explain the role of an auditor
          • Describe the purpose and benefits of a quality management system, of QMS standards (including ISO 9001), of management system audits and of third-party certification
          • Have the skills to plan, conduct, report and follow-up a quality management system audit to establish conformity with ISO 9001:2015 and in accordance with ISO 19011 (and ISO 17021 where appropriate)

          CERTIFICATION

          Certificate of Completion

          WHAT'S INCLUDED

          • Detailed course notes
          • Certificate of Completion
          • Lunch and refreshments

          COST

          We can offer discounts for corporate clients. Please contact us for a quotation.

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